Do you own or operate a business that uses an ice machine? Whether it is a restaurant, cafeteria, movie theater or other place of business, you need to make sure that your ice machine is working properly at all times, so that your customers will enjoy their time there.

That is where American Refrigeration Inc. comes in. We have ample experience with ice machine maintenance in Eugene, OR, and are here to help. To that end, here are answers to some frequently asked ice machine questions.

How often should my ice machine be cleaned?

It is imperative that you have your ice machine cleaned on a regular basis—otherwise, it can easily become dirty or clogged, which can result in really bad service for your customers. Fortunately, the team at American Refrigeration Inc. can provide this cleaning.

How often your ice machine needs to be cleaned depends on factors like how big it is and how many customers you serve on a daily basis. Our team will work with you to come up with a cleaning schedule that makes sense.

What if my ice machine is just making slush?

Occasionally, your ice machine might stop producing fully formed ice cubes, instead putting out a slushy substance somewhere in between water and ice. This is a common issue, and a sign that your ice machine needs some maintenance. When you notice your ice machine has started producing slush, give your ice machine repair and maintenance service a call right away.

Do I need a filtration system in my ice machine?

A filtration system can be built into your ice machine from the start, or you can add one at any time. A filtration system is highly recommended, as it will both extend the life of your ice machine and ensure you are giving your customers the best possible product. It is a win-win for all involved!

What do I do when my machine stops making ice?

When your ice machine stops making ice, there are three things you can quickly do yourself to troubleshoot the situation: make sure the ice machine is fully plugged in, ensure that the breaker has not tripped and check to see that the ice machine is getting enough water supply.

Once you have done these three things, if your ice machine still isn’t making ice, then it is time to call in the professionals for assistance.

How much ice should my machine produce?

The capacity of your ice machine should depend on how many customers you will be serving on a daily basis. Typically, commercial ice machines will produce between 50 and 2,000 pounds during a 24-hour period. Consult an expert to learn what size ice machine you will need to purchase.

If you have additional questions about ice machines and ice machine maintenance in Eugene, OR, please feel free to get in touch with American Refrigeration Inc. anytime. Our experienced, helpful team is here to ensure you get quality service, and that your ice machine stays in tip-top shape.